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Phone +298 35 56 00

After Hours On-Call +298 33 31 98

Seafarers’ Complaints

SEAFARERS’ COMPLAINTS

If, during MLC inspections or otherwise, a complaint is received by the RO, alleging a danger or deficiency in relation to seafarers’ working and living conditions or a violation of laws and regulations, the Faroese Maritime Authority must be informed without delay.

A RO must treat as confidential the source of any grievance or complaint alleging a danger or deficiency in relation to seafarers’ working and living conditions or a violation of laws and regulations and give no intimation to the ship owner, the ship owner’s representative or the operator of the ship that an inspection was made as a consequence of such a grievance or complaint.

Complaints must be forwarded to the Faroese Maritime Authority at the address  fma@fma.fo

Executive Order No. 89 on confidentiality in connection with the Faroese Maritime Authority’s handling of complaints.